Get your job Done

We assign a single consultant/technician to your account who will learn your work in detail and act as the primary contact and support person. You will not see a selection of anonymous technicians!

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Break / Fix

We are usually working on a time-and-materials basis in which we charge an hourly rate plus the cost of parts; there are some exceptions. For example, we might offer discrete services, such as virus removal, at a flat rate instead of an hourly rate, usually because we have a clear idea of the time involved.

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Infrastructure Support

Keep your IT infrastructures and systems working continuously and ceaselessly. We are supporting:
- Security and IT Governance
- Telephony, hardware support of laptops, PCs, and other devices
- Cabling Organizing
- Installing/reorganizing workplaces

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24/7 Helpdesk

We are providing you with 24/7 global coverage. We provide full-time, on-site, or remote for project and maintenance services to solve all your IT challenges. Our engineers are qualified to perform L1, L2, and L3, and we are all experts and certified at delivering prompt proactive and reactive support for all your hardware and software needs.

We Provide IT & Business Solution

Our vision is to provide services to solve the problems promptly with the help of a knowledgeable person who shows an understanding of the client's environment and shows empathy in the solution process.

Innovation
Break / Fix
Infrastructure Support
Project Management
Web Hosting
Web Development
Time Management
Faster Response
Business Process

IT Solutions for You Business

3-Tech has a well-staffed, knowledgeable, and qualified helpdesk team and all our activities will be inside a suitable SLA (service level agreement)! This team already has a well-documented record of your systems, with easy access to your details to enable fast resolution of any issues. We will value your feedback, so customer surveys and a thermometer of customer happiness should be a critical KPI. There are even more advantages to hiring an outsourced IT company to do some of your IT activities than are listed on your strategy. Along with availability, experience, and security, our company will bring more to the table than you imagined. Some of these benefits will only reveal themselves with time. The best way to learn is to contact a company like us and arrange for a quote or consultation. Frequently, the focus has been on how to do better - but now an increasing number of companies are realizing the change in customer power and the strategic possibilities of service. This has made many organizations redefine the service mission in the context of helping the organization compete, profit, and increase its market share. We are interested in answering the following questions: Given the unique circumstances of the organization and its industry, what else should the service do? As competitors innovate in how they conduct business and interact with customers, how can service organizations contribute to growth and profitability?
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